Download the Sydney_SM Health app today to easily manage your health care needs, access your digital ID card, and review your claims. This comprehensive tool allows you to make sense of your benefits, enhance your well-being, and potentially reduce your expenses. Keep all your personalized wellness and health information just a few taps away.

• Digital ID card – Your digital ID functions like a traditional paper ID, ensuring that you always have your current ID handy and can effortlessly share it with your care providers, whether in person or via email.

• Chat – Take advantage of our 24/7 chat feature to find answers to your questions, or connect with a Member Services representative for more detailed assistance.

• Plan details – Gain insights into your share of costs, such as deductibles and copays, check what services are covered, and review your claims with ease.

• Find care – Locate healthcare professionals, including doctors, labs, and hospitals within your plan’s network whenever you need them. Preview your estimated costs before receiving care.

• View claims – Effortlessly monitor your claims, including their status and associated costs.

• Virtual care – Access routine care, request prescription refills, and handle urgent care issues directly through the app, whenever it suits your schedule.

• Refill your prescriptions – Set up automatic prescription refills and receive reminders for your medications.

Sydney Health is provided through a partnership with Carelon Digital Platforms, a distinct company supplying mobile application services for your health plan. ©2020-2023. The Virtual Primary Care experience is facilitated through a collaboration with Hydrogen Health.

Keep in mind that Sydney Health features may vary based on each member’s plan, so not all features will be available to every user.